Customer support, service & maintenance

Every contract we handle is taken over by our Customer Service Department. This is how we ensure that competent service can be offered to our customers after acceptance of the plant.

Every inquiry about spare parts, maintenance and service, the warranty and guarantee is dealt with directly by this highly effective customer support point.

The Customer Service Department is linked into the technical handling task, thus providing the best prerequisites for all later support activities.

To make sure all your maintenance work is far more efficient in future we have now introduced the possibility for examining the plant with modern infrared technology - this shows up weak points instantly and reliably by means of heat imaging and all with low effort bringing vital real time and cost benefits.

Read more in the article below or see our folder for more details.